Contact Us
Contact MOOJAY
Tell us what you need help with, and our support team will guide you to the next step.
Customer support
- xgyssp1@moojay.com
- Service hours
- Monday–Friday, 9:00 a.m.–6:00 p.m.
(Hong Kong Time) - Response time
- We aim to reply within 24 hours during business days.
Include your order number whenever possible so we can locate your purchase faster.
For damaged, defective, or missing items, include clear photos or videos when replying to the support email.
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