Shipping policy
Shipping Policy
Processing & Dispatch All orders are dispatched within 2 business days of purchase. Tracking information is provided for every order. Shipping availability is confirmed at checkout.
Shipping Rates
Complete Vehicles (electric bikes, electric scooters, and other complete mobility products):
- Orders of $300 or more: Free shipping
- Orders under $300: $70 flat rate
- Transit time: 1–8 business days
Parts & Accessories (parts, replacement components, and related accessories):
- Orders of $80 or more: Free shipping
- Orders under $80: $30 flat rate
- Transit time: 7–15 business days
Important Notes Shipping eligibility is based on the amount actually paid. If an order includes both a complete vehicle and accessories, the complete vehicle shipping rules apply.